1. What Data We Collect
We collect the following information to provide our services:
- Account Information: Name, email address, profile image, and authentication data from Google OAuth
- Usage Data: Tool usage, generation history, and feature interactions
- Payment Information: Billing address and transaction history (processed via CashFree Payments)
- Device Information: IP address, browser type, and device identifiers
2. How We Use Your Data
We use your information to:
- Provide and maintain our AI-powered creative tools
- Process subscription payments and manage credits
- Send service-related notifications and updates
- Improve our platform based on usage patterns
- Respond to support requests and inquiries
- Comply with legal obligations
3. Data Storage
Your data is stored securely using industry-standard services:
- MongoDB Atlas: Primary database for user accounts, subscriptions, and usage data
- Cloudinary: Media storage for uploaded images and generated content
- Vercel: Hosting infrastructure with built-in security features
All data is encrypted in transit and at rest using industry-standard encryption protocols.
4. Third Party Services
We use the following third-party services:
- Google OAuth: For account authentication
- CashFree Payments: For processing subscription payments (we do not store card details)
- Resend: For transactional emails and notifications
- Vercel: For hosting and serverless functions
These services are bound by their respective privacy policies and data processing agreements.
5. Cookies & Tracking
- Essential Cookies: Required for authentication and platform functionality
- Analytics: Help us understand how you use our platform
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
7. Data Retention
We retain your personal data only for as long as necessary to provide our services. Upon account deletion, we delete or anonymize your data within 30 days, except where retention is required by law.
8. Contact for Privacy Issues
For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer at: privacy@tecarc.in
TecARC Technologies, Lucknow, Uttar Pradesh, India